Privacy policy

Last updated March 1, 2023

Thank you for choosing TeamBrowser. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us .

This is the Privacy Policy of TeamBrowser. This policy applies to all TeamBrowser software applications, websites and related services.

How do we collect your Personal Data?

  • Account registration. When registering a TeamBrowser account, the system will ask you to provide information so that we can record you as the owner of the TeamBrowser product, which will help us provide you with services and information.
  • Product use, when you visit our website or log in to the TeamBrowser client, we will need enough information to complete your operation, and our server will automatically collect and aggregate information about your visit. The collected information may include the information of the login person's TeamBrowser account, access IP, operating system, browser type, etc.
  • Customer Support: You can contact us via email, phone, and other communication channels to request technical assistance regarding our products or information about the personal or account information you may provide to us.

Purpose of Information Collected by TeamBrowser

We use this information for certain legitimate business purposes, namely:

  1. To provide users with subscription services.
  2. To process the payment.
  3. To notify users about any upgrades, service reminders, promotions or other information that user may be interested in.
  4. To respond to users' inquiries, and constantly strive to improve our website, products and services based on users' information and feedback.
  5. For IP positioning and anti-fraud.
  6. To identify the identity of the owner of the user account, and use it to accurately track the user account, and assist the technical staff in analyzing and handling the problems that the user may encounter.
  7. We attach great importance to protecting user data and protecting user privacy. Without the user's permission, we will never publish any information to other parties, and we will not sell users' data.
  8. To understand better how people interact with our applications and services;
  9. To enhance, modify, customize or otherwise improve our applications and services;
  10. To prevent security breaches and abuse.

In short, this information helps us to improve our products and services. We have no practical way to use this information to identify you personally.

How long do we retain your Personal Data?

3 months after the account is deleted; or immediately after deleting the account, if you ask for.

Except for any legal obligation that sets a longer data retention period, at the end of these periods, the Personal Data processed will be deleted or anonymized.

When can we share your Personal Data?

When we are required by law. We may disclose your Personal Data to the extent that we are required to do so by law (which may include to government bodies and law enforcement agencies), in connection with any legal proceedings or prospective legal proceedings and in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention).

Logs

If you visit our websites, we may collect your IP address to help diagnose problems with our servers and to administer our websites. We use IP addresses solely for this purpose and may keep website access logs up to six months.

Use of Cookies

We use cookies on our websites for session management and retaining your settings or preferences. We may also use third-party cookies to collect visitor statistics and measure our marketing campaigns. If you would like to reject third-party cookies, please configure your browser's settings accordingly.

Children's Privacy

There are no guarantees that children cannot enter our websites or use our applications without parental consent or notification. Therefore, and as provided in our End User License Agreements, we require children to include their parents in the download process, and we encourage parents to read this Privacy Policy before allowing their children to use our applications and services.

International Transfers

When you are located in the European Econocim Area (“EEA”), personal information collected about you will be transferred to recipients in countries located outside the EEA or can be remotely accessed in countries located outside the EEA, including in countries which may not be decided by the European Commission that it provides an adequate level of protection to personal information. We have followed requirements as set out in applicable law to provide adequate protection to your personal data. To the extent as required by applicable law, our Business Partner will obtain your valid consent to the extent for us to transfer your personal information to recipients including TeamBrowser's affiliates and any other recipients as described in this Privacy Policy, which are located outside the EEA. You are entitled to withdraw your consent at any time.

Security of Personal Information

The security of User's information is our utmost priority, and we take strict measures in order to protect our data from unauthorized access, use, disclosure or destruction of data. We have implemented physical, technical and administrative security measures for the Services that comply with applicable laws and industry standards. For example, we use firewalls, encryption technology and other automated software designed to protect against fraud and identity theft; our data is only stored in centers that provide high-level security for User's information. Physical access is strictly controlled both at the perimeter and at building ingress points by our staff utilizing video surveillance and other electronic means.

We also protect User's privacy by seeking to minimize the amount of sensitive data that we store on our servers in the first place. We also seek appropriate contractual protection from our partners regarding their treatment of user data.

Changes to our Privacy Policy

We may occasionally update this Privacy Policy. If we decide to do so, we will post those changes on this page and update the date at the top of the page. Your continued use of the Software after the effective date of the updated Privacy Policy will be subject to the new Privacy Policy. If we make any major changes to our Privacy Policy and will need your explicit consent for further processing of your Personal Data, we will request your consent or your renewed consent (in case it was obtained previously).